Skip to Main Content

October Meeting (Workshop) - "(Really) Identifying Your IT Services (and why you care)"

16 Oct 2019
10:00am - 2:00pm EDT

Oct 16, 2019 - 10AM-2PM (Lunch Provided):

Hands on workshop l
ed by Doug Tedder, “(Really) Identifying Your IT Services (and why you care)”

Cost for non-members is $99, cost for members is $49

  • What is a service?  (No, really- what is a service?)
  • The importance of VOCR
  • How to identify customers (they may not be who you think they are!)
  • The importance of building a true Service Catalog
  • (At least) 5 useful things you can do with a true Service Catalog (AKA “selling/convincing your management why you need to do a true Service Catalog”)
  • Templates, tools, and techniques you can use at your organization

 Once your registration is received we will contact you with information regarding lunch. Hope you see you there!

Ticket Name Sale Ends Price Quantity
Member
16 Oct 2019
$49.00
Sale Ended
Non-member / Guest
16 Oct 2019
$99.00
Sale Ended

Attendees (8)

16 Oct 2019
10:00am - 2:00pm EDT

Google Calendar
iCal

  • Lakefront at Keystone Business Park (just east of 96th and Keystone at Building 14 Conference Room, 9225 Priority Way)
Bookmark/Share