Event Details
Event Details
Oct 16, 2019 - 10AM-2PM (Lunch Provided):
Hands on workshop led by Doug Tedder, “(Really) Identifying Your IT Services (and why you care)”
Cost for non-members is $99, cost for members is $49
- What is a service? (No, really- what is a service?)
- The importance of VOCR
- How to identify customers (they may not be who you think they are!)
- The importance of building a true Service Catalog
- (At least) 5 useful things you can do with a true Service Catalog (AKA “selling/convincing your management why you need to do a true Service Catalog”)
- Templates, tools, and techniques you can use at your organization
Once your registration is received we will contact you with information regarding lunch. Hope you see you there!
Ticket Name | Sale Ends | Price | Quantity | ||
---|---|---|---|---|---|
Member |
16 Oct 2019
|
$49.00
|
Sale Ended
|
||
Non-member / Guest |
16 Oct 2019
|
$99.00
|
Sale Ended
|
||
Attendees (8)
Attendees (8)
When
When
Location
Location
- Lakefront at Keystone Business Park (just east of 96th and Keystone at Building 14 Conference Room, 9225 Priority Way)